Since it's the Christmas season, it's also the giving
season, as in
donate money to that Santa ringing his bell in front of what seems to
be every mall or store in town. So why do so many of us dodge the
ringers and other solicitors each holiday season by entering a store
through a door where there isn't a pot to donate? I give to charity
often and Americans are supposed to have, according to research
comparing charity donations per nation, the most generous people of
all nations.
A growing body of research shows the lengths to which people will go to
avoid being asked for donations at holiday time is large. Maybe we
avoid because we gave elsewhere or because we don't have the money to
give at that particular time. It may feel good to escape that Santa
with the money pot by evading a situation that we find embarrassing or
awkward, but it also may be counterproductive to our happiness. That's
because research says that most of us would lead happier lives if we
could find ways to commit ourselves to being more generous.
In one give at Christmas study economists and the Salvation Army, known
for having the greatest Santa bell ringing solicitors. Here's what was
discovered. to explore how bell ringers might bring out the more
generous side of holiday shoppers. The Santa's stood at one or both
main entrances to a Boston area store at Christmastime. They instructed
the Santa's to follow one of two scripts: They would either ring their
bells silently, avoiding eye contact, or try to make eye contact with
each passerby, along with a greeting: “Hi, how are you? Merry
Christmas. Please give today.”
In the end the friendly, chatty Santa bell ringers were more effective
at persuading shoppers to donate. Donations went up by 50% or more if
bell ringers at both entrances engaged shoppers rather than just
standing by silently. When an engaged bell ringer stood at just one of
the store's two main entrances: Traffic at the other door increased by
7%. Yep! people went in the door without the Santa's to avoid being
solicited.
Further, the study said that when bell ringers asked for donations at
both doors, the combined foot traffic for the doors fell by a whopping
20%. It turned out that, unbeknown to the researchers, there was a
third entrance to the store, labeled only as “recycling area.” Rather
than deal with the Santa's, many shoppers were sneaking around to the
side entrance.
Sneaking to the un-Santa (I made up that word) entrance shows what you
and I both already know. That is, we feel more obligated to give to
charity when asked, because we want to avoid looking like a cheapskate.
It also explains why, after we first we donate to a charity, the
charity never stops asking for more money, via phone or mail. Also, the
study shows that those who avoid the Santa bell ringers may be generous
people who just find those Santa's annoying or who think donating in
public is not appropriate.
Oh, before I leave you here, I already donated at the mall. Put down
your bell and find someone else for your next donation.
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