My shopping excursions lately have me convinced that this
must be the
brave new world I hear about. It's because I see more and more items
labeled as "new" or "new and improved". But are those packages of
consumer goods really new or new and improved? How can something be
both new and improved? It does not follow. If the manufacturer makes
the toothpaste, for example, an improved version it's not new. Nor is
it new and improved. It would be simply "improved".
Usually, the maker of the new and improved product has an exclamation
mark after "NEW" (always in large case type). They seem more excited
about it than we consumers who have to pay more for whatever is marked
as "new" or new and improved". Maybe the higher prices are the only new
and improved (but only for the seller's benefit) thing about it.
But then, manufacturers have a different interpretation of what is new,
than do we. I wonder if that new shampoo is so good, was the old
version so bad? I feel like a sucker for having bought the product
before the new released version. Maybe I should ask for a refund for
all the old stuff I bought. Hmmmm I suspect there is nothing really new
about the new releases except a need for that price increase and for
the need to pretend that the company is working hard to improve the
junk they sell us.
One trick manufacturers get way with is writing "New And Improved" on
their products when they want to reduce the size of the product in
order to save manufacturing costs. They figure, and they are right,
that when we see the new and improved banner that we will pay more for
the item, even if we take the time to notice we are getting less of the
product content.
New and improved” is the easiest and lamest of marketing claims.
Marketers use it to create new spin on an old brand or to pretend the
old brand is different, but it's often not much more than label deep. I
say that if a product really is new or improved we will see it when we
consumer it. Just show us, don't tell us.
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